Privacy Policy

WE DON’T SHARE OUR CUSTOMER INFORMATION WITH ANY THIRD PARTIES – PERIOD !

We are committed to protecting the privacy of our customers. As a result, Topspeed Online has created this privacy policy in order to clarify to our customers the manner in which Topspeed Online will and will not use the information which our customers provide to us through our website.

The following are some common questions that may arise with regard to Topspeed Online and the information which we request from our customers at different points in our website.

  • What information does Topspeed Online collect, and how is it used?
  • How does Topspeed Online protect the information it collects?
  • Does Topspeed Online share its information with other companies?
  • What are "cookies" and how are they used by Topspeed Online?
  • Can customers update or change their information once it has been input?

WHAT INFORMATION DOES TOPSPEED AUTOMOTIVE ONLINE COLLECT, AND HOW IS IT USED?

General

The information that customers provide to Topspeed  Online is used

  • To allow our customers to purchase our products online
  • To provide our customers with personalized website content tailored to the particular interests of each individual customer
  • To continuously improve the convenience and functionality of our website
  • For market analysis and other internal purposes
  • To provide to our customers promotions through Topspeed online,
  •  

Your Topspeed Account

When you set up "Your Topspeed  Account you will be asked to provide your email address and a password, as well as provide information regarding your vehicle. The information you provide in your "Your Topspeed Account allows Topspeed Online to personalize searches and facilitate the ordering process. During registration of "Your Topspeed “ Account, Topspeed Online will ask for your name, address, e-mail address and other personal information, including data about your automobile. The more information you voluntarily provide (and the more accurate it is), the better Topspeed Online will be able to customize your experience.

Ordering

Our website utilizes both a shopping cart and e-mail forms for customers to request information, products, and services. We may collect customers' contact information (such as e-mail addresses) and financial information (such as account or credit card information). This information enables us to process and fulfil our customers' orders and notify our customers of their order status. When you provide credit card information on our online form, you are connected to a secure server, which encrypts credit card information over the Internet.

Surveys and Promotions

We may occasionally request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code , age, and/or income range). Contact information will be used to notify the winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also use this data to personalize the customer's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. In addition, this information may be used internally by Topspeed Online for market analysis and other purposes.

Financial Information

Financial information that is collected is only used to bill the user for products and services ordered at Topspeed Online and for no other reason. Topspeed Online does not store credit card information on its servers or systems.

 

HOW DOES TOPSPEED ONLINE PROTECT THE INFORMATION IT COLLECTS?

Passwords

To provide you with an increased level of security, access to your personal information is protected with a password, which you select. We strongly recommend that you not disclose your password to anyone.

Registration & Financial Information

All personal information that you provide to Topspeed Online including names, addresses, contact information, and credit card information are stored in a secure database. We utilize industry best practices in order to ensure that your data is secure.

Secure Server

When you place orders through our website, you will transmit your order information, including your credit card number, to our secure server. Our secure server uses Secure Socket Layer (SSL) software, which allows us to receive information that your Web browser encrypts before transmitting to us. Since any order information you provide to Topspeed Online will be transmitted using a secure connection, customers with web browsers that cannot support this level of security will not be able to order products through NAPA Online.

Display of Credit Card Information

Topspeed Online will never display more than five digits of your credit card number on the screen or on any invoices for your protection.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also use this data to personalize the customer's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. In addition, this information may be used internally by Topspeed Online for market analysis and other purposes.

DOES TOPSPEED ONLINE SHARE ITS INFORMATION WITH OTHER COMPANIES?

General

Topspeed Online does not sell your personal information to any third parties. In over 50 years of trading we have never passed on information about our customers.

Credit Card Verification

Please note that when you order products and services from Topspeed Online we will use a credit card verification company to validate the credit card and other information you provide before we can fill your order. We have an agreement with BARCLAYCARD AND PAYPAL to ensure that our customers' personal information is kept confidential. Not only is it the same credit verification process that would be used if you presented your credit card at any Topspeed store, but there is an additional safeguard in that the billing information you provide for your credit card enables us to verify that you are the rightful owner of the card.

WHAT ARE "COOKIES" AND HOW ARE THEY USED BY TOPSPEED ONLINE

"Cookies" are pieces of information that our website can send to your browser and which can later be stored on your computer's hard drive so that we can recognize you when you return. All pages on Topspeed Online where you are prompted to log in or that are customizable require that you accept cookies. We may also use ads on our website that contain cookies. Our cookies do contain personally identifying information, such as email address, that enables us to provide features such as storing items in your shopping cart between visits and creating a personalized website based on your particular vehicle. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

CAN CUSTOMERS UPDATE OR CHANGE THEIR INFORMATION ONCE IT HAS BEEN INPUT?

You can access your personal information at any time to update, correct, add or delete any of the data you have provided to us. To do so, access the "Your Account” page of the website with your e-mail account and password.

HOW TO CONTACT US

For questions or comments please use the contact us page.

Thank you for visiting Topspeed online!